Terms of Service

Last updated: July 2026

Welcome to Oud Treasure. By using this store, you agree to the following terms and conditions. Please read them carefully.

1. General conditions

• You must be 18 years of age or older to make purchases
• You are responsible for maintaining the confidentiality of your account details
• Using the store for any unlawful purpose is prohibited
• We reserve the right to refuse service to anyone at any time

2. Products and prices

• Natural oud is an authentic product and its characteristics may vary slightly from one piece to another — this is part of its authentic nature and not a defect
• We reserve the right to modify prices at any time without prior notice
• In the event of an error in the displayed price, we reserve the right to cancel the order and notify the customer
• All prices are in Saudi Riyals (SAR) unless otherwise stated

3. Orders and payment

• Your order is considered confirmed only after payment is completed successfully and the confirmation message is sent
• All financial transactions are encrypted and secure via Shopify Payments
• If payment is declined, the order will not be confirmed

4. Intellectual property

All the contents of this store — texts, images, logos, and designs — are the exclusive property of Oud Treasure, protected by intellectual property rights. Copying or reusing them without prior written permission is prohibited.

5. Disclaimer

We are committed to honesty in describing our products, but we do not guarantee the same personal experience for every customer given the difference of tastes. We bear no responsibility for any allergy or personal reaction to the product.

6. Applicable law

These terms are subject to the regulations and laws of the Republic of Indonesia. In the event of any dispute, a resolution is sought amicably first.

7. Contact us

For any inquiry regarding these terms: info@oudtreasure.com